Case Manager

Lafayette, LA

Full Time

Manager/Supervisor

We are looking for a Case manager to enhance the quality of Client management, maximize satisfaction and promote cost-effectiveness. The successful candidate will be accountable for the full client care cycle. Case manager duties include assessing, planning, implementing, monitoring, and evaluating actions required to meet the client’s health and human services needed within your caseload. . The successful candidate will:

Have compassion and eagerness to serve elderly and disabled individuals
Exhibit flexibility, drive, and willingness to solve problems
Display clear and tactful communication skills
Remain calm and organized when faced with challenges

Responsibilities of a Case Manager:

Manage care for 25-40 clients who participate in the following programs
Medicaid Waivers including SIL, NOW, ROW, SW, LTPCS, CC/EPSDT
Private Pay which includes long-term care insurance
Ensure person-centered care plans are carried out by Direct Support Workers (DSWs) and that clients' health and well-being are maintained
Supervise, train, evaluate, and provide direction to DSWs in regard to all aspects of the specific client care
Communicate frequently with clients, families, and other affiliates to answer questions, resolve issues, and ensure satisfaction with services.
Travel to clients' homes for meetings and visits quarterly, annually, and as needed.
Properly document in Alora Health System all client communications, care plan or medical changes, visit notes, or incidents.
Comply with all program guidelines and meet requirements established by LDH, Medicaid, and New Day Personal Care Services, LLC.
Advertise New Day Personal Care Services, LLC in the local community and build relationships with external partners
Participate in after-hours on-call rotation and serve as backup staff working in-home with clients as needed

Requirements:

BA/BS degree required, preferably in Human Services or a related field or
3 years' experience (Case Management) or
10 years experience working in a home homecare industry

Satisfactorily pass all required and applicable State & Federal eligibility verifications including background, and driving. etc.
Basic computer skills including Microsoft Office, Word, and Excel
Able to operate office equipment
Basic addition/subtraction and general analytical skills
Valid driver's license, auto insurance, and reliable transportation

Pay Range $16.00-$20.00 an hour

Office hours are 8:30 a.m. - 4:30 p.m., Monday through Friday

New Day Personal Care Services, LLC offers competitive pay and excellent benefits, including Major Medical, PTO Vacation time, and much more!

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Are you able to work night and weekends in the event a DSW within your caseload is not able to make shift and you are unable to find a replacement?*

This job requires you to travel about 45% of the time. Do you have reliable transportation to, from, and while at work?*

Are you a CNA(Certified Nursing Assistant) or LPN (Licensed Practical Nurse)? This is not required.*

Do you have experience managing 35+ team members?*

Do you have experience working with Medicaid recipients?*

Do you have the experience and the capability to handle 35-45 recipient cases?*

Are you willing to be cross trained in other areas of the organization?*

New Day PCS is a family oriented organization and we promote working together and persevering with adversity. Some days things happen that are beyond our control and is apart of life. Are you able to be a team player and handle difficult situations, that may arise professionally ?*

Have you been vaccinated for COVID-19 [ This will not impact the hiring decision. This is for informational and placement purposes only ,as some clients prefer staff that has been vaccinated)*

Are you afraid of pets and animals?*

Do you have a GPS Enabled phone with Internet access?*

New Day covers Louisiana Region 4. Are you able to travel up to 50 miles if need be?*

Do you have experience dealing with persons with Developmental Disabilities? This is included but not limited to MR, Austim, Cerebral Palsy, Depression,Schizophrenia, Etc ?*

Social Security Number( by submitting this you are authorizing New Day PCS to submit for your background check if offered employment)*

Are you organized? Organization skills are a must!!!*

Are you professional, friendly, and an around team player?*

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New Day Personal Care Services LLC

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Case Manager

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